Support Center

HIPAA / HIPPA compliance

Last Updated: Sep 28, 2011 09:58AM BST
If your business deals with patients for medical purposes in the United States, you are probably interested in the HIPAA (or HIPPA).

Our website is fully secured. Information transmitted to and from our website will be encrypted using banking grade SSL connections (for you and your patients). The database is placed behind both hardware and software firewalls to ensure optimum protection.
In addition to that, every bit of information is password secured.
 
Patients cannot see anything related to other patients and will need to be authenticated to review their own appointments / information.
 
Our servers are physically housed in a state of the art datacenter with redundant power and access to the Internet, armed security and biometric access for authorized technicians only.
 
As far as being HIPAA compliant, we do comply with most of the requirements but we do not purport to keep accurate information on file at all times (patients can alter it or make mistakes). Our software should not be relied upon for the purpose of treating patients (you should probably keep your own medical records and confirm every bit of information with the patient) but might be used to acquire preliminary information and facilitate the appointment. In this regard we would be HIPAA compliant, but most provisions do not really apply here and therefore we cannot be said to be fully compliant. For example, we will export your data so that you may archive it for as long as necessary to comply with the HIPAA but we will not keep it on file ourselves for 6+ years if you do terminate your subscription.
 
Keep in mind that only Health related information is addressed by the HIPAA, and our policy is to protect all information (see the aforementioned protections) regardless of its nature or potential use. This is not a 100% guarantee but we do take all reasonable steps to ensure our users' privacy.

Contact Us

support@instant-scheduling.com
http://assets1.desk.com/
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