Support Center

Notifications & Reminders

  • Receiving staff notifications

    In order to receive staff email notifications you have to complete two main steps... under "My settings"...

    Sep 28, 2011 10:15AM BST
  • Staff text (SMS) notifications

    You can receive STAFF text (SMS) notifications if your phone carrier supports email to text gateways. We have ...

    Sep 10, 2014 12:05AM BST
  • Notifications & reminders explained

    The system sends the following to clients: notifications for new, canceled, rescheduled and confirmed appoi...

    Mar 02, 2015 11:46AM GMT
  • Client text (SMS) reminders

    The SMS (text message) reminder feature is off by default but you can enable it under "my account" > "compa...

    Apr 25, 2016 10:41PM BST
  • When our emails can't reach you

    When your settings seem to be correct and the emails are going out from our end, it means they are either bein...

    Oct 04, 2011 06:10AM BST

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